Anonymous Law Firm
Belfast
From reactive IT to TechState™ for a growing law firm
A 32-person legal practice replaced three suppliers and constant disruption with one partner, one platform and complete confidence in their technology.
Business results
- 3 → 1
- Suppliers consolidated into one partner
- 70%
- Fewer day-to-day IT disruptions
- 100%
- Backup recovery success in testing
Who they are
This client is a growing Belfast law firm of 32 people, handling sensitive client matters where confidentiality and availability are non-negotiable.
What was holding them back
Technology had grown piecemeal across three suppliers. Nobody owned the whole picture, security sat on defaults, and partners were increasingly pulled into IT problems instead of client work. A near-miss with a phishing email made the risk impossible to ignore.
From reactive to TechState™
The same proven path, applied to their business.
- 1
Business Technology Review
We started by understanding the firm—how fee earners work, what clients expect and where confidentiality mattered most. We assessed the existing platform and surfaced clear risks and quick wins.
- 2
Business Technology Roadmap
We built a prioritised roadmap: consolidate suppliers, harden Microsoft 365 and security, and put tested backup in place—sequenced so the firm was never disrupted.
- 3
Business Technology Platform
We brought Managed IT, Cybersecurity, Microsoft 365 and Backup into one connected platform, designed around confidentiality and compliance.
- 4
Business Technology Management
We took complete ownership—monitoring, securing and continually improving the platform, with quarterly strategic reviews with the partners.
- 5
TechState™
Today, technology simply works. Partners focus on clients, security is a source of confidence rather than worry, and the firm is ready to grow.
The outcome
The firm now runs on one connected, proactively managed platform. Disruptions are rare, confidentiality is provable, and the partners have their time—and their confidence—back.
- 3 → 1
- Suppliers consolidated into one partner
- 70%
- Fewer day-to-day IT disruptions
- 100%
- Backup recovery success in testing
“For the first time, technology isn't something we think about. It just works—and when we plan our next move, BTNI is already a step ahead of us.”
Could your business be next?
Book your Business Technology Review and start your own journey to TechState™.