You often hear the words “digital transformation” and “collaboration.” But what do they actually mean? What do they mean for the day-to-day of running your business? Collaboration can’t happen without shared goals. When departments are siloed and unconnected, priorities can conflict. People are doing their best but may not be moving in the same direction. […]
Align Your Team to Company Targets with Microsoft Viva Goals Read More »
The global pandemic put a big emphasis on the need to run a business from anywhere. Enabling employees to work remotely requires cloud solutions. This includes collaborative platforms like Google Workspace and Microsoft 365. VoIP (Voice over Internet Protocol) phone systems have also become critical. VoIP allows companies to stay in contact with customers and
7 VoIP Setup Tips for a More Productive Office Read More »
One constant struggle in offices is the balance between productivity and security. If you give users too much freedom in your network, risk increases. But add too many security gates, and productivity can dwindle. It’s a fine balance between the two, but one you can achieve. Organizations need to recognize the importance of both. And
5 Ways to Balance User Productivity with Solid Authentication Protocols Read More »
When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin the year with the hope of growing and improving operations. Much of how a business operates depends on technology. So, it makes sense to look to your IT for areas of optimization. A year-end technology
What to Include in a Year-end Technology Infrastructure Review Read More »
It seems that nearly as long as passwords have been around, they’ve been a major source of security concern. Eighty-one percent of security incidents happen due to stolen or weak passwords. Additionally, employees continue to neglect the basics of good cyber hygiene. For example, 61% of workers use the same password for multiple platforms. And
What Are the Advantages of Implementing Conditional Access? Read More »
Bring your own device (BYOD) is a concept that took hold after the invention of the smartphone. When phones got smarter, software developers began creating apps for those phones. Over time, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints in a company
Tips for Overcoming Barriers to a Smooth BYOD Program Read More »
Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of
Simple Setup Checklist for Microsoft Teams Read More »
Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing
7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse Read More »
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next
7 Apps That Can Help You Improve Customer Experience in 2023 Read More »
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%.
What Are the Most Helpful VoIP Features for Small Businesses? Read More »
