IT support in Lurgan
IT support in Lurgan for production lines, building firms and the shops and offices in the town centre. Business Technologies NI looks after the computers, Microsoft 365, networks and phones of Lurgan businesses as one managed service, run from our office at Lisburn Enterprise Organisation, with monitoring day and night and engineers who know your setup.
Lurgan's businesses: a big borough, mostly small firms
Lurgan is in Armagh City, Banbridge and Craigavon Borough Council, which had 9,640 VAT or PAYE registered businesses in March 2026, the third-largest total in Northern Ireland and up 240 on the year 1Source 1Northern Ireland Business: Activity, Size, Location and Ownership 2026 (NISRA, 2026)www.nisra.gov.uk/publications/northern-ireland-business-activity-size-location-and-ownership-2026See in Sources. The Lurgan District Electoral Area, which covers the town and surrounding area, had 1,025 1Source 1Northern Ireland Business: Activity, Size, Location and Ownership 2026 (NISRA, 2026)www.nisra.gov.uk/publications/northern-ireland-business-activity-size-location-and-ownership-2026See in Sources.
Across the borough, agriculture leads with 2,535 businesses, then construction with 1,425 and production with 720 1Source 1Northern Ireland Business: Activity, Size, Location and Ownership 2026 (NISRA, 2026)www.nisra.gov.uk/publications/northern-ireland-business-activity-size-location-and-ownership-2026See in Sources. Production is the figure that stands out for IT: factories run office PCs, label printers, scales and control screens on the same network, and a fault on any of them can stop a line.
IT support for Lurgan production and office teams
Manufacturing sites mix office PCs with machines that cannot simply be restarted at lunchtime. We manage both with that in mind.
Food businesses also keep records that auditors and retail buyers ask to see: temperature logs, batch sheets, supplier certificates. When those live on a single PC under a desk, one failed disk can turn an audit into a scramble, so we move them onto backed-up, shared storage first.
- Updates around shifts. Patching and changes scheduled outside production hours, agreed with you in advance.
- Networks that stay up. Switches, Wi-Fi and firewalls monitored around the clock, so a failing device is spotted before the line stops.
- Microsoft 365 for the office. Email, Teams and shared files set up for orders, quality records and the accounts team.
- Helpdesk. Monday to Friday, 9:00am to 5:30pm, by phone, email or the TechState portal; out-of-hours cover is available for shift work.
Broadband in the borough
Ofcom's 2025 report puts full fibre coverage of homes (residential premises) across the borough at 94%, joint third-lowest of Northern Ireland's 11 councils on that measure, level with Belfast 2Source 2Connected Nations 2025: Northern Ireland report (Ofcom, 2025)www.ofcom.org.uk/siteassets/resources/documents/research-and-data/multi-sector/infrastructure-research/connected-nations-2025/connected-nations-northern-ireland-report-2025.pdfSee in Sources. Most Lurgan premises are covered, but not all, and industrial units on the edge of town are sometimes the last to be connected.
Where a site is on a slower line we look at the alternatives, add a backup connection where downtime would be costly, and make sure the network inside does not waste the bandwidth there is. Where full fibre is available, we plan the move to it so phones and card machines carry on through the switch.
Builders and the trades
With more than 1,400 construction businesses in the borough 1Source 1Northern Ireland Business: Activity, Size, Location and Ownership 2026 (NISRA, 2026)www.nisra.gov.uk/publications/northern-ireland-business-activity-size-location-and-ownership-2026See in Sources, many Lurgan firms are run from a van as much as an office. Managed phones and tablets, drawings and quotes in shared Microsoft 365 folders, and email that works the same on site as at the desk save the evening hours otherwise spent catching up on paperwork.
On-site support from Lisburn
Most support is remote. Visits from our Lisburn office are booked when hands are needed, and on-site support is part of the standard service across Northern Ireland. For a Lurgan factory, that usually means arriving at a changeover or before the first shift, by arrangement.
Pricing for managed IT
A monthly price per user, set by TechState™ level, with licences, hardware and projects such as a factory network itemised separately. Every level includes 24/7 monitoring; Assured adds Cyber Essentials readiness and 24/7 Cyber Response, which supply-chain customers increasingly ask about.
Industries we support in Lurgan
Guides for Lurgan businesses
Questions from Lurgan
Yes. Changes and updates are agreed in advance and scheduled around your shifts, and production machines are handled with extra care.
It is a per-user monthly price set by TechState™ level, with hardware and licences itemised. Our cost guide gives typical UK market rates.
Yes. On-site support is part of the standard service, arranged from our Lisburn office when a problem needs hands.
Yes. Cyber Essentials readiness is part of TechState™ Assured, and Cyber Essentials Plus readiness part of TechState™ Verified.
Yes. We document your systems, gather admin access and licences, and agree a handover date.
Sources
- 1.Northern Ireland Business: Activity, Size, Location and Ownership 2026, NISRA, 2026.↩https://www.nisra.gov.uk/publications/northern-ireland-business-activity-size-location-and-ownership-2026
- 2.Connected Nations 2025: Northern Ireland report, Ofcom, 2025.↩https://www.ofcom.org.uk/siteassets/resources/documents/research-and-data/multi-sector/infrastructure-research/connected-nations-2025/connected-nations-northern-ireland-report-2025.pdf
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